Terms and Conditions

Terms & Conditions

Driven2Detail LLC

Effective Date: November 1, 2026

Welcome to Driven2Detail! By accessing our website, scheduling an appointment, or purchasing our services, you agree to the following Terms & Conditions.

1. Services & Appointments

Driven2Detail LLC provides professional mobile automotive detailing services. Services are performed at the customer’s designated location, provided the location is safe, accessible, and suitable for detailing.

All appointments are subject to availability. Service durations are estimates and may vary depending on vehicle size, condition, and the services requested.

2. Pricing & Payments

Payment is due upon completion of the scheduled service unless otherwise agreed upon in writing.

We accept payment through the methods made available by Driven2Detail LLC.

Prices are based on the selected service package, vehicle size, and expected condition. Additional charges may apply for excessive dirt, pet hair, stains, bodily fluids, or other conditions requiring additional labor.

Any additional charges will be communicated to the customer for approval before the additional work begins.

Driven2Detail LLC reserves the right to request a deposit for certain appointments, including larger detailing packages, multiple vehicles, or specialized services.

Any required deposit amount, payment deadline, and refund conditions will be disclosed before the customer confirms the booking.

3. Cancellations & Rescheduling

We understand that schedules change and ask customers to provide at least 24 hours’ notice when canceling or rescheduling an appointment.

Appointments may be rescheduled due to weather, equipment issues, emergencies, or other circumstances beyond our control.

Repeated last-minute cancellations or missed appointments may result in a deposit requirement for future bookings.

Any applicable cancellation or no-show charges will be disclosed and agreed upon before booking.

4. Vehicle Condition & Service Expectations

Customers are responsible for selecting a service package appropriate for their vehicle’s condition.

Maintenance detailing services are intended for vehicles requiring routine cleaning and upkeep. These services do not include deep cleaning, extensive stain removal, heavy pet hair removal, or restoration unless specifically included in the package description.

We do not guarantee the complete removal of stains, odors, scratches, water spots, or other imperfections.

Results depend on the vehicle’s condition, materials, age, and previous maintenance.

5. Personal Belongings

Customers are responsible for removing valuables, cash, important documents, and fragile personal belongings before their appointment.

Driven2Detail LLC is not responsible for personal items that are lost, damaged, or misplaced unless caused by our negligence or misconduct.

6. Pre-Existing Damage

Customers acknowledge that vehicles may have existing scratches, dents, chipped paint, worn upholstery, damaged trim, or other imperfections.

Driven2Detail LLC may document the vehicle’s condition before beginning service.

We are not responsible for pre-existing damage or deterioration that was not caused by our work.

Nothing in these Terms excludes responsibility for damage directly caused by our negligence or misconduct.

7. Customer Responsibilities

Customers must ensure that:

• The vehicle is accessible at the scheduled appointment time.

• The work area is reasonably safe and legally available for detailing.

• Pets and other obstructions are secured away from the work area.

• Any known vehicle damage or sensitive surfaces are disclosed before service.

• Access to water or electricity is provided when specifically agreed upon before the appointment.

If a location is unsuitable or unsafe, Driven2Detail LLC may request an alternative location or reschedule the appointment.

8. Weather & Mobile Service Conditions

Because our services are mobile, appointments may be affected by rain, excessive heat, high winds, or other unsafe weather conditions.

Driven2Detail LLC reserves the right to reschedule services when conditions may compromise safety or service quality.

Customers will be notified as soon as reasonably possible.

9. Satisfaction & Service Concerns

Customer satisfaction is important to Driven2Detail LLC.

Customers are encouraged to inspect their vehicle upon completion and communicate any concerns before the detailer leaves.

If an issue is discovered afterward, customers should contact us within 24 hours and provide a description and, when possible, photographs.

We will review concerns individually and may offer reasonable corrective services when appropriate.

Refunds are not automatically guaranteed for completed services. Nothing in this policy limits any rights or remedies available under applicable law.

10. Photography & Marketing

Driven2Detail LLC may photograph vehicles for documentation and quality-control purposes.

Photographs used for advertising, social media, or promotional materials will be used with customer permission.

We will not intentionally publish identifying information such as license plates, addresses, or personal belongings without authorization.

11. Website Use & Privacy

Information submitted through our website may be used to manage appointments, communicate with customers, process transactions, and provide services.

Payment information may be processed by authorized third-party payment providers.

Additional information about personal data collection and use is provided in our Privacy Policy.

12. Changes to Terms

Driven2Detail LLC reserves the right to update these Terms & Conditions.

Changes will be posted on our website with an updated effective date. Changes will not retroactively alter the terms of an already-confirmed booking without the customer’s agreement.

13. Contact Information

Driven2Detail LLC

Website: https://driven2detailca.com

Email: driven2detailca@gmail.com

For questions regarding these Terms & Conditions, appointments, or services, please contact us using the information above.